Start your trial of the highly acclaimed online data backup service:
You can also use this web page to obtain simple, easy, self-service web support when you need it.
- Submit a web-Support Request for any assistance you need for your backup account such as resetting your account password, backup-restore-or-technical issues, plan upgrades or downgrades, billing enquiries, account cancellations and more...
- Access the Backup Account Management Website to do web-restores, edit your profile, change your account password and more.. (access to this site requires your account password).
- Click here to download the Getting Started Guide.
We will make every attempt to respond to you as quickly as possible however, please take note that we process queries according to the following priority:
- Password Reset & Data Retrievals
- Installation and Backup Issues
- Account Activations and Billing Enquiries
- Backup Plan Changes
- Backup Account Cancellations
- General and Other
If you have not heard from us, or if we have not responded to you within 4 working days,
please do not hesitate to send us an email.
You can email our customer service team directly at support@backupsa.co.za.
Please remember to quote your web support reference number which is provided to you when you submit your request.
If you would like to make contact with OMC, their details are as follows:
OMC (Pty) Ltd
Tel: 011 792 1794
Fax: 011 792 2404
Mobile: +27 82 979 4994
Website: www.omcs.co.za
